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BCWÀÌ·Â
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Summary
London University MBA Graduate, 4 years sales & marketing operations experiences at Swiftcall, KDDI Group(Fortune Magazine Global Rank 208 in 2001, London, UK), 7 years experience in United Kingdom, 2 years marketing experience at LG.Philips LCD
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| Education |
| 1997 ~ 1998 |
London University (Royal Holloway College)
Master of Business Administration (MBA)
Major: HRM in international management
01 Nov 1998 Awarded
Courses Taken: International Accounting & Finance,
International Business Strategy, International
Operations Management & Information System, Marketing,
Asia Pacific Business |
| 1996 ~ 1997 |
London Guildhall University, London
PGCE in International Trade & Transport
Courses Taken: Maritime Economics, Shipping Business,
Logistics, Finance and Marine Insurance |
| 1988 ~ 1995 |
Pukyung University, Busan, Korea
(Formally known as National Fisheries University of Busan)
BA in Marine Biology |
| Work Experience |
| Apr 2005 ~ Jul 2005 |
CDI Holdings (English Language Institute), Seoul, Korea
Operations Center Manager, reporting directly to CEO
Accountability
1. Managing Expansion of Branch & Franchise Business in Korea
2. Direct reports (5 Depts. with approx 22 staffs): General Affairs, Accounting, Customer Service, Marketing Planning and School Affairs Depts.
CDI Holdings is one of major English Institute in Korea, headquartered at Gangnam-gu, Seoul and is teaching approx. 10, 000 middle & high school students by hiring Korean Americans who graduated from world top class universities including Harvard, Princeton and Ivy leagues. |
Nov 2004~
Apr 2005 |
LG.Philips LCD, Seoul, Korea (World Second Largest LCD Maker)
Manager in Corporate Strategy Dept, reporting directly to Team Leader and support for Joint Representative Directors (CEO & CFO), Responsible for Board of Directors¡¯ Office Support and Various Senior Management Meetings
Accountability
1. Support Board of Directors¡¯ Office: preparing documents for decision making at BOD levels (Experienced JV Environment)
2. Liaison roles between BOD office and the company.
Roles Summary
To do my jobs with excellent quality, I had to network internal sources well and should have a clear understanding all of raw materials created by all Dept, for example Finance Dept, Factory related Dept (Production, Quality Assurance, Paju Project, etc) , Strategy Dept, Sales & Marketing(Market Intelligence & Product Planning) Results & Forecasts, etc. I have wider scope of knowledge and experience to deal with various types of challenges and problems.
LG.Philips LCD is a world leading LCD manufacturer employing approx. 9,000 staff across the world and listed at both KSE and NYSE. The company is currently 6th largest in Korea on a basis of market value and its value is over 17 billion KRW as of July 2005.
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| Apr 2003 ~ Oct 2004 |
LG.Philips LCD, Seoul, Korea (World Second Largest LCD Maker)
Assistant Manager in Strategic Marketing Dept, Marketing Division
Responsible for Overseas PR, reporting to Team Leader of Strategic Marketing Team1 and working closely with Executive Vice President of Marketing
Accountability
1. Managing Overseas PR part in Dept including PR Agency management based in USA
2. Liaison roles between LG Electronics, Philips and LG.Philips LCD PR teams.
3. General Support for EVP of Marketing: Reporting on Pricing Forecast, Supply & Demand Forecast, Domestic and Overseas Market Analysts Reports on demand basis.
Roles Summary
The PR job was also widely involving various business functions, especially market intelligence and supply & demand forecast. I enjoyed to involve market intelligence and conducted summary of market analysts¡¯ reports from time to time for Executive Vice President of Marketing. And I had also liaison roles with LG Electronics IR team regarding LG.Philips LCD performance quarterly and market intelligence outputs to support them. While conducting this role I exposured myself to wider scope of business functions and results and built excellent level of internal networks at LG.Philips LCD
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| July 2001 ~ Sept 2002 |
Swiftcall Ltd., London, UK
Management Board Member, reporting to CEO
Profit & Loss Accountability for UK Residential & Business Operation
Swiftcall Ltd was founded as 3rd telecom service provider in the UK 1993 and later merged to a world class telecom giant KDDI in 1998. It had operations across Europe. It generated approx 45 billion KRW revenue in 2001.
KDDI Corporation is the second largest telecom service provider in Japan and currently employing approx. 8,000 staffs across the world excluding second employment. Its revenue size in 2004 was 2.9 trillion Japanese Yen, bigger than Hyundai motors¡¯, 2nd largest company in Korea on a basis of revenue size, 2004.
Accountability & Achievements
1. P & L Forecast and Analysis over results
2. Commercial Reporting to Management Board, twice per month
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| Dec. 2000 ~ Sept 2002 |
Swiftcall Ltd., London, UK
General Manager, reporting to CEO at Swiftcall Ltd.
Direct Reports: Human Resources Dept, Project & Product
Development Dept, Sales & Marketing Dept, Business Analysis
Dept, Telesales Dept, Admin and Accounting Dept
(Total approx. 30 staffs)
Indirect Report: Call Center Ltd
(Approx. 45 staffs, downsized once 100 staffs based in Ireland)
Accountability
1. Head of Commercial Operations: P & L Accountability at Swiftcall Ltd. (Approx 12 billion KRW in Y2001)
2. Marketing & Strategy Head (Global + Niche Marketing) in UK
3. Sales Head (Indirect Call Centre, direct Telesales Team, Field Sales)
Achievements
1. Re arrange 24 hours call center operation to Mon to Sat working hours without significant revenue sacrifice
2. Introduce Goldmine CRM tool initially for telesales dept and pursued synergy effect with call center inbound operation
3. Keep turning call center into communication & sales center for up selling and cross selling results
4. Integrate global and niche marketing teams
5. Responsible for marketing including major co-marketing with AOL Europe and BTA(British Tourist Authority)
6. Managing Media & PR Agencies
7. Managing product development of ¡®Online product¡¯
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| May 1999 ~ Nov. 2000 |
Swiftcall Ltd., London, UK
Business Development Manager (UK)
Direct Reports: Assistant Business Development Managers in
Korean, Japanese, Chinese, French, Spanish, Indian/Pakistani,
German, Swedish, Thai markets (Total approx. 20 staffs)
Accountability
1. Identifying & developing profitable niche markets
2. Marketing & Strategy Head for Niche Markets in UK (B2B & B2C)
3. Direct & indirect management of niche market operators, approx 12 staffs (based in both UK and Ireland)
4. Managing Ads and promotions in a field
5. Providing customers¡¯ technical solutions, for example configuration of PBX, installing dedicated lines, registration of business and mobile phone numbers for better convenience
Achievements
1. Interview-recruitment-training new staffs
2. Creation of whole new team from the scratch
3. Acquiring big business accounts including Hyundai Group UK, Samsung UK, Daewoo Electronics(UK) and China Bank, etc
4. Acquiring SOHO accounts of approx 500.
5. Creating & exploring Referral Scheme, Retention Scheme, Loyalty Scheme and Online Promotion tactics |
| Sept. 1998 ~ Apr.1999 |
Swiftcall Ltd., London, UK
Business Development Manager (KOR)
Accountability
1. Marketing Head of Korean market in UK
2. Korean Market Development in UK
3. Identifying & conducting sales & marketing activities
Achievements:
1. Built up ¡®Quality Operator Image¡¯ in Korean market
2. Dramatic market growth (Approx. 1300 customers in 6 months) |
| Aug. 1994 ~ Mar. 1995 |
The Korea Fisheries Times, Seoul, Korea
Reporter in Fisheries marketing section
Accountability
News collection in the market and write articles
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| Leadership Roles |
| Jan 2001~Sept 2002 |
Federation of Korean Residents in Europe, London, UK
Assistant Manager |
| 2001~Sept 2002 |
G.C.S (Global Cooperation Society) International, London, UK
Active member
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| 2002 |
Member of UK Resident Chamber of Commerce, London UK.
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| 2002 ~ 2003 |
Member of Chartered Institute of Marketing, London UK
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